Request tech support

Support is only available in English. Please write us in English whenever possible. The general response time may vary from 3 to 14 days.

Before submitting a ticket, we highly recommend to perform the actions listed in the solution guide for known issues with.

The following games' support tickets are handled by their official support website:

  • Fortnite: Go to https://epicgames.helpshift.com/a/fortnite/ to submit a ticket.
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