Anti-virus compatibility guide
Most anti-viruses use heuristic scans to detect protected viruses and trojans. Due to Easy Anti-Cheat being well protected, sometimes these heuristic scans generate false positives. If your anti-virus software is blocking the game from starting, often uninstalling an outdated anti-virus version and installing the latest from the vendor's website fixes the issue.
We are constantly improving the Easy Anti-Cheat user experience and working with major anti-virus companies to get Easy Anti-Cheat whitelisted permanently. You can also help us by reporting a false positive to your anti-virus vendor. You can find a false positive link from here. Before reporting false positive please check that you have the latest virus signatures installed in your anti-virus software.
Easy Anti-Cheat is currently whitelisted by the following vendors
If you have an outdated version of the listed anti-virus software above, you might still get a false positive detection. In this case please update to the latest anti-virus version or add a manual exception.
Below are instructions for adding the game directory to anti-virus exceptions list by vendor.