Support for Robocraft

Request tech support

Support is only available in English. Please write us in English whenever possible. The general response time may vary from 3 to 14 days.

Before submitting a ticket, we highly recommend to perform the actions listed in the solution guide for known issues with Robocraft.

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Please authenticate your account to allow us to analyze your log files and provide optimal support.

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Provide your system specifications

Specify your issue

Please specifiy your issue in as much detail as possible. Include error codes and messages wherever available. Consider linking us screenshots and other relevant files you may have. For any game crash related issues, log files are always helpful in resolving your issue.

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