Support for CardLife

Specific errors

This page details solutions for highly specific error scenarios. Head over to the solution guide should your issue not be listed here.

Corrupted Memory

The in-memory game code was detected to have been corrupted. The error is very rare and can occur if the physically installed RAMs are defective and are actively cause runtime memory corruptions.

Unknown Game File

An unknown file that is not part of the game installation was found to be loaded from the game directory.

Remove the conflicting file from the game installation directory.

First close the game if CardLife is running and then delete the file from inside the game directory. After deleting the file launch CardLife again.

Untrusted System File

The game loaded a system .dll that failed an integrity check. This error indicates a system level corruption.

Repair missing or corrupted system files.

Run the following command with Administrator rights to repair corrupted system files. sfc /scannow

For further instructions on how to do this, please visit this link. https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files

Follow this guide for instructions on running a command with administrative rights.

Update Windows.

Make sure that all available Windows updates have been installed.

Resolve virus infections.

This error may possibly indicate a virus infection in the system. If the error persists, we highly recommend running a full anti-virus system scan. Follow this guide for instructions on removing malware from your system.

Debugger detected

This error is triggered when the game launcher is started with a debugger. Easy Anti-Cheat requires that the game launcher is not debugged.

'.local' Redirection Detected

This error is triggered if the game folder has a DotLocal (.local) redirecting file for the game executable. Removing it will fix this.

Driver Signature Enforcement Disabled

Easy Anti-Cheat requires Driver Signature Enforcement to be enabled.

Enable Driver Signature Enforcement

To enable Driver Signature Enforcement run the following commands with administrator rights and restart Windows.

  • bcdedit -set TESTSIGNING OFF
  • bcdedit -set NOINTEGRITYCHECKS OFF

Follow this guide for instructions on running a command with administrative rights.

Executing the commands didn't work?

If these command do not work for some reason, you can also follow these steps instead to enable DSE.

  1. Select the "Start" button.
  2. Type "Startup".
  3. Select "Change advanced startup settings".
  4. Select "Restart now" under the "advanced startup" area.
  5. Select "Troubleshoot".
  6. Select "Advanced Options".
  7. Select "Startup Options".
  8. Select "Restart".
  9. A menu will appear where you can press "7" on your keyboard to choose "Enable driver signing enforcement".

Kernel Debugging Enabled

Easy Anti-Cheat will not initialize when kernel debugging is enabled.

Disable Kernel Debugging.

To disable Kernel Debugging run the following command with administrator rights and restart Windows. bcdedit -set DEBUG OFF

Follow this guide for instructions on running a command with administrative rights.

Kernel Patch Protection Disabled

The Kernel Patch Protection is a security mechanism on 64-bit Windows and it is not possible to manually disable it, so the only cause for this error is a rootkit virus infection. If you encountered this error, we strongly recommend reinstalling Windows.

Windows Safe Mode detected

Easy Anti-Cheat cannot run in Windows Safe Mode. Please use the Standard Windows boot mode.

CSC Validation Failed

To fix this, install all available updates and restart Windows. If the issue persists, ensure that your anti-virus software is up to date.

Manually import the certificates.

If the above instructions didn't help, you may also manually import the GlobalSign "CodeSign" and "EV CodeSign" Root Certificates as a final resort.

Hacking Tool Loaded

A hacking tool has been loaded into the system. Close the program specified in the error message and try launching the game again.
If the error persists perform a 'cold reboot' of Windows.